Indulge in the luxury of Free Shipping. Our commitment to exceptional service ensures that your carefully selected items will be delivered right to your doorstep within 2 - 6 days.We prioritize the shipments of prepaid orders at earliest.

Experience the ease and convenience of shopping with us, where timely and cost-free delivery is our promise to you.

At [ burkha.queries@gmail.com], we believe every woman deserves to feel confident, stylish, and unapologetically herself. Our brand is more than just clothing—it’s a celebration of individuality, femininity, and strength. From timeless essentials to statement pieces, each collection is thoughtfully designed to combine comfort with contemporary fashion. We focus on quality fabrics, flattering silhouettes, and details that make every outfit as unique as the woman wearing it. Our mission is simple: to empower women through fashion that inspires self-expression and confidence in every moment—whether it’s for work, leisure, or a special occasion. With [ burkha.queries@gmail.com], you don’t just wear clothes—you wear your story.

📧 Email: burkha.queries@gmail.com

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at burkha.queries@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at burkha.queries@gmail.com.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at burkha.queries@gmail.com.